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Quality Policy

Uncompromising Quality

Our success is the never-ending quest of setting high standards in quality. It is one aspect on which we never compromise. Our strict quality control program enforces all the specified tests and quality checks at all levels of production. Strict quality control checks are maintained on the procurement of raw materials, in-process manufacturing and pre-dispatch inspection to enable our customers to receive best quality ducts and other products.

Quality Policy

We, the management and employees of Stellar, are committed to providing our customers with the products and services they want.

To achieve this, we believe in striving continuously to improve the quality of the products and services we render to our customers and in the implementation of our Quality System based IS, SMACNA and DW standards for manufacturing.

Quality Assurance

Dimensional Accuracy

Training

Stellar doesn’t just manufacture ducts. It ensures that people installing the ducting system are given proper training to ensure all standards are followed:

Interchangeable

The parts supplied are marked and identified in a manner that the corresponding parts of a similar duct section can be interchanged.

Low leakage

The split-tight technology ensures there is minimum leakage of air, thereby saving considerable energy and cost.

Aesthetics

Stellar ducts ensure uniformity - symmetry and dimensional accuracy. In an exposed area, we fabricate the ducting to camouflage the longitudinal seams and minimize the visibility of suspension rods. Durable surface finishes and colors are provided through pre-powder coated oils.

Training

Stellar does not just manufacture ducts. It ensures that people installing the ducting systems are given proper training to ensure all standards are followed.

Documentation

Stellar provides you with detailed documents related to the job along with each delivery including

Numbered Drawing:
Duct layout drawings are numbered and the same number stickers are pasted on the duct pieces. This helps in installation.

Parts Layout:
Listing of all parts in a sequence of assembly that should be followed.

Bills of Material:
List of total quantity of each unique section.

Transverse Connectors Summary Report:
Shows the type of connectors and quantity; 3% more cleats (C-SS joints) are supplied than the actual requirement to facilitate damaged/missing parts.

Area Summary Report:
Shows area (in sq.ft.) for each duct part, subtotal and grand total (billable quantity)

Material Reconciliation Statement:
Where the customer supplies raw material, a material reconciliation report is generated every month. The customer’s representative can undertake a physical inspection of the balance of raw material at the factory any time he/she wishes.
These not only ensure an accurate inventory of the material received but also cater to easy assembly and billing.